Compliance Manager

JOB PURPOSE:

The Compliance Manager is responsible for ensuring that Penta operates within legal and regulatory requirements and adheres to internal policies and procedures across all of our Penta entities. They oversee the development, implementation, and maintenance of compliance programs to mitigate risk and promote ethical behaviour. The Compliance Manager acts as a liaison between various departments, regulatory bodies, and external stakeholders to ensure compliance with relevant laws and standards. Responsibilities may include vendor relationship management, product evaluation, negotiation of contracts, quality assurance, and ensuring alignment with the organisation’s goals and standards.

KEY STAKEHOLDERS

Executive management team, legal, operations, auditors, external clients and contracts team

DUTIES AND RESPONSIBILITIES

• To ensure that all Penta entities are set up correctly to ensure client compliance in respect of all resource contract paperwork across all Penta entities.
• Develop and implement compliance policies, procedures, and controls to ensure adherence to applicable laws and regulations.
• Conduct regular compliance audits and assessments to identify areas of non-compliance and develop corrective action plans.
• Provide guidance and training to employees on compliance-related matters.
• Monitor changes in laws and regulations affecting the organisation and update compliance programs accordingly.
• Coordinate with internal departments to ensure compliance with industry standards and best practices.
• Serve as the primary point of contact for regulatory agencies and external auditors during audits and investigations.
• Investigate and resolve compliance issues, complaints, and violations in a timely and effective manner.
• Prepare and submit regulatory reports and filings as required.
• Collaborate with commercial and legal counsel to address legal and regulatory matters affecting the organisation.
• Stay abreast of emerging compliance trends and developments to proactively address potential risks
• Ensuring any special provisions are verified and compliant and raising any risks associated with various entities to the Group Head of Legal & Commercial
• Liaise with external  consultants regarding any legal, regulatory compliance
• Other duties / objectives as may be assigned from time to time by the Group Head of Legal & Commercial

EXPERIENCE / QUALIFICATIONS:

• Extensive experience of working in a compliance or commercial department on an international level
• Excellent computer skills including Word / Excel / PowerPoint
• Proven experience in compliance management, preferably in a regulated industry
• Knowledge of relevant laws, regulations, and industry standards across EMEA (e.g. GDPR).
• Analytical skills with the ability to interpret complex regulatory requirements and assess their impact.
• Excellent communication and interpersonal skills with the ability to effectively communicate compliance requirements to employees at all levels, across different entities
• Sound judgment and decision-making skills with the ability to prioritise tasks and manage multiple deadlines.
• High level of integrity and ethical conduct, with a commitment to upholding ethical standards and promoting a culture of compliance within the organisation

PERSONAL QUALITIES:

• Integrity – demonstrates honesty and ethical conduct in all actions
• Attention to detail – pays meticulous attention to detail when interpreting regulations and implementing compliance measures
• Adaptability – adapts quickly to changes in laws, regulations and organisational priorities
• Leadership – inspires trust and confidence in others and leads by example in promoting a culture of compliance across all entities
• Problem-Solving – identifies compliance issues and develops practical solutions to address them effectively
• Communication – articulates complex compliance concepts clearly and effectively to diverse audiences
• Collaboration – works collaboratively with cross-functional teams to achieve compliance goals and objectives
• Accountability – takes ownership of compliance-related tasks to achieve compliance-related tasks and responsibilities and follows through to ensure completion