Cloud Solution Architect - M365 Copilot

Role Overview

• As a Cloud Solution Architect, you will deliver advanced, hands-on technical and advisory expertise focused on Microsoft 365 Copilot.
  
• You will support enterprise and regulated customers across Germany, acting as a trusted technical advisor to drive AI adoption, business value realization, and responsible use of Copilot.
• A strong growth mindset, continuous learning, and customer obsession are essential. Onsite presence and customer travel are required when needed, depending on customer and engagement requirements.

Key Responsibilities – M365 Copilot & AI Adoption

• Act as a senior technical authority for Microsoft 365 Copilot, including Copilot for:
  
• Microsoft Teams, Outlook, Word, Excel, PowerPoint, SharePoint and OneDrive
  
• Advise customers on Copilot readiness, including identity, licensing, security, and data posture
  
• Design and deliver Copilot adoption and value realization engagements (workshops, pilots, and production rollouts)
  
• Translate business challenges into practical Copilot use cases that deliver measurable productivity and business impact
  
• Guide customers on prompting strategies, usage patterns, and change management to drive sustained adoption
  
• Support customers in establishing responsible AI practices aligned with Microsoft guidance

Key Responsibilities – Architecture, Security & Governance

• Assess and guide customers on Microsoft 365 architecture readiness for Copilot
  
• Advise on Microsoft Purview, information protection, data loss prevention (DLP), and compliance considerations
  
• Support governance models for Copilot, plugins, extensibility, and data access
  
• Collaborate with security, compliance, and identity stakeholders to ensure secure-by-design Copilot deployments
  
• Integrate Copilot adoption with broader Modern Work and Business Applications strategies where relevant

Key Responsibilities – Advisory & Delivery Excellence

• Deliver high-quality hands-on customer engagements (workshops, assessments, PoCs, pilots, and production delivery)
  
• Act as a trusted advisor to senior technical and business stakeholders
  
• Collaborate closely with CSAMs, Global Delivery CSAs, and partners
• Demonstrate a strong growth mindset, continuously learning new Copilot capabilities, agents, and AI features

Required Technical Skills

• Strong hands-on experience with Microsoft 365 (Teams, SharePoint Online, OneDrive, Exchange)
  
• Solid understanding of Microsoft 365 Copilot capabilities, scenarios, and limitations
  
• Experience with identity, security, and compliance in Microsoft 365 (Entra ID, Microsoft Purview)
  
• Ability to translate business requirements into practical productivity and AI-driven solutions
  
• Experience delivering customer-facing technical engagements (remote and onsite)
  
• Strong analytical, problem-solving, and communication skills
  
• English proficiency (written and verbal)

Preferred Qualifications

• Experience delivering solutions in enterprise, public sector, or regulated environments
  
• Familiarity with Copilot extensibility, plugins, agents, and Graph-based integrations
  
• Experience with adoption and change management for Modern Work and AI solutions
  
• Relevant Microsoft certifications (e.g., MS-102, Copilot or Modern Work–related credentials)