Laserfiche Engineer

The Senior Laserfiche ECM Engineer is responsible for designing, developing, testing, and supporting automation-centric ECM solutions using Laserfiche and Microsoft development technologies. The role focuses on workflow automation, digital forms, repository-driven business logic, and enterprise integrations that help transform manual processes into secure, scalable, and auditable digital services.

This position requires strong experience in C#, .NET, API-based integrations, and Laserfiche Forms / Workflow design, with the ability to convert business requirements into technical solutions.

Key Responsibilities

• Design, develop, and maintain Laserfiche Forms solutions for service requests, approvals, case management, onboarding, procurement, correspondence, and other digital workflows.
• Build and optimize Laserfiche Workflow automations, including routing rules, escalations, notifications, approvals, metadata updates, SLA monitoring, and exception handling.
• Develop C# / .NET integrations between Laserfiche and external enterprise systems such as ERP, CRM, HRMS, email platforms, portals, identity services, and payment systems.
• Implement API-based integrations using REST, SOAP, JSON, XML, webhooks, or middleware patterns as required by the target architecture.
• Translate business requirements into technical design documents, process maps, field structures, form logic, template usage, metadata models, and repository automation rules.
• Support document capture and ingestion use cases, including imports, metadata assignment, validation rules, OCR-enabled processing, and structured content classification.
• Prepare technical specifications, solution design documents, deployment plans, unit test cases, and release notes for each implemented solution.
• Participate in sprint planning, solution walkthroughs, UAT support, hypercare, and production issue resolution activities.
• Troubleshoot workflow failures, integration errors, performance bottlenecks, and form logic defects across development, test, and production environments.
• Ensure that developed solutions comply with repository security rules, audit requirements, naming standards, and records governance principles.
• Collaborate with administrators to align application behavior with access rights, roles, authentication methods, and platform constraints.
• Contribute to reusable components, coding standards, and best practices for Laserfiche implementation within the project team.

Required Skills & Experience

• Minimum 10 years of experience in enterprise application development or ECM/BPM solution delivery.
• Minimum 4 years of hands-on Laserfiche development experience, including Forms and Workflow.
• Strong programming experience in C#, .NET / .NET Core, and SQL.
• Experience in designing and consuming APIs and integrating with third-party systems.
• Ability to prepare technical documentation and support UAT / production deployment activities.
• Good understanding of repository metadata, templates, field structures, and search-friendly information architecture.

Preferred / Nice to Have

• Laserfiche Cloud experience
• Experience in banking/government sectors
• CI/CD tools exposure
• Cloud platforms (Azure, AWS, OCI)
• Laserfiche certifications