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🚨Calling all Junior Change Managers in Poland🚨

Penta Consulting

Contract
EU office, Penta Global
Posted 4 weeks ago

🚨Calling all Junior Change Managers in Poland🚨

I am currently looking for a Junior Change Managers to join the world’s leading vendor, working 100% remotely from Poland, on a 3 month extendable contract.

What You’ll Do?

 •  Engage directly with senior engineers and service delivery managers to deploy in their customer environments.

•  Lead and coordinate change activities

•  Lead Technical and Post-Implementation Review Boards

•  Be accountable for all change activities including change coordination, documentation, impact analysis, risk mitigation, communications, and partner engagement.

•  Initiate, influence, and maintain effective relationships with and between key internal and external partners to proactively lead needs, expectations, mitigate risks and sophisticated issues to support Change Requests

•  Document measures and metrics of technical changes throughout the change lifecycle

•  Identify Continuous Service Improvement opportunities.

•  Represent Change Requests at Customer CAB meetings.

•  Ensure all team members follow the process in the testing and deployment of patches, upgrades, and new hardware and software.

•  Review the technical details of changes planned, providing first-line defense against improper change activities.

•  Make recommendations around continual service improvements around change management activities. Drive changes to processes and procedures to speed deployment while protecting the customer environment.

Experience:

•  ITIL Foundations Certification

•  Solid grasp of ITIL framework and Change Management function

Desired Skills/Knowledge:

•  Experience with Excel and PowerPoint

•  PMP or PRINCE2 Certification

•  ITIL Intermediate Certification

•  Experience delivering service reviews to senior leaders.

•  Proven track record in leading conflicts and mediating to resolution

•  Exposure to tools like Service Now

If your interested please send your CV and I will call you to discuss.

Job Features

Job CategoryInformation Technology